Account information
Keep username, login, and profile settings
Purpose: Sign-in, Support, and Session Security
1 page taka3 App policy summary
Effective date: November 2026; see below data collected, how long kept, and under what legal basis processing occurs for you
Device Data
Model, operating system, and browser identification
Purpose: Maintain performance, and reduce bugs
Cookie
Preferences, session, and language settings in cookies
Purpose: Fast load and reduce repeated logins
Security log
Wrong password, device change, and suspicious activity are recorded
Purpose: Prevent abuse, risk identification
Financial records
bKash, Nagad, and Rocket-based transaction references exist
Purpose: Match, audit, and dispute resolution
Support message
Support tickets, complaints, and replies are stored
Purpose: Issue tracking, rapid resolution process
| Data types | Purpose | Retention period | Legal basis |
|---|---|---|---|
| Account name and contact | Keep account active | Until account is active | Policy compliance |
| Login time and IP | Security | 12 months | Legitimate interests |
| Device identifier | Ensure consistency | 18 months | Legitimate interests |
| Cookie preferences | Remember language and session | 13 months | Consent |
| Support tickets | Issue resolution | 24 months | Policy compliance |
| bKash transaction reference | Match and | 7 years | Legal obligations |
| Nagad transaction reference | Account match | 7 years | Legal obligations |
| Rocket transaction reference | Dispute verification | 7 years | Legal obligations |
| Security alert | Risk prevention | 24 months | Legitimate interests |
| Preferred settings | Personal experience | Until the account is deleted | Consent |
| Audit log | Controls and evidence | 36 months | Legal obligations |
taka3 App data security
Data is kept under 6 levels of control
Access control
Only authorized team members view restricted data
Each action is recorded, so auditing is easy
Encryption
TLS is used in transmission
Sensitive data is stored in separate secure storage
System log
Monitoring to maintain 99.1% uptime
Logs do not catch bugs 24/7, but are checked regularly
Risk alert
Alerts when an unusual device or location is detected
Suspicious sessions can be blocked even from outside Dhaka
Data sharing
Not shared with third parties without legal necessity
Contractual rules with processors
Delete
Unneeded data is removed after a specified time
Rotation policy is applied to backups as needed
Cookies and session settings
3 types of cookies are used
Essential cookies
Keeps login, secure navigation, and session active
Main page cannot work without these
Performance cookies
Which page loads fastest is measured
Then loading steps are reduced
Save preferences
Remembers Bangla language, theme, and device settings
Thus you do not need to reconfigure
If you block cookies from the browser, some parts may not work properly, such as taka3 Login flow, or other features
Help page And Mobile settings guide Cookie controls become easier to use
User rights
5 rights are active
Viewing rights
You can see what data has been stored
Summary is available via support
Right to modify
You can correct incorrect name or number
Updated after new information verification
Objection to processing
Objections to legitimate interests-based use allowed
Reason must be clearly stated
Data copy
Request a copy of your data
Files sent are in a secure format
Delete account
Request account closure
Legal records may be kept separate
Complaint path
If unsatisfied, you can request another review
Dhaka-based support responds in the same step
Contact and submit requests
Requests can be sent within 2 minutes
If you have privacy questions, data copy, or cookie controls Contact page See taka3 Register or taka3 Download for general assistance Help center It is useful
Bangladeshi users who provide documents related to bKash, Nagad, and Rocket have faster verification; in taka3 App, sessions, security, and account controls become clearer